Policies
My commitment is to support you and I want you to have the best treatment possible.
In order to have a great experience, please read over my policies and make sure that you understand them before booking. By scheduling an appointment with me, you are agreeing to these policies.
Cancellation/No Show Charges
Sometimes things happen and you have to cancel or reschedule your appointment, I totally get it! And there is no fee if notification is given at least 24 hours prior to your appointment.
Appointments cancelled less than 24 hours before the appointment will be charged a cancellation fee of 50% the cost of their scheduled session. Clients who cancel less than 12 hours beforehand or no-show for their appointment will be charged the full session rate to the card on file.
You are more than welcome to send someone else for your appointment time if you can no longer make it, just give me a heads up please.
Insurance Disclaimer
I do not guarantee insurance coverage. You will be emailed a receipt after the treatment, which includes my professional association number, but because I did my training in Manitoba not all insurance companies cover my services. Please reach out or check with your insurance provider before the appointment if insurance coverage is a priority to you.
Credit Card On File
A valid credit card is required to be placed on file in order to book an appointment. Your card will not be charged unless you do not adhere to the cancellation/no-show policy. If you have any concerns about this please let me know, alternatively I am happy to take pre-payment at the time of booking.
Intake Form
Upon booking your first appointment you will be emailed an online intake form, please fill out your form and agreements at least 24 hours prior to your scheduled appointment. Any time you have a change to your health, medications, or personal information (ie address/phone number) an update will be added to your file to ensure your paperwork is up to date. Please inform me before the appointment of any updates.